Why we collect personal information

Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements and special offers.

If you do not want Custom Made Boxes to keep you up to date with Custom Made Boxes news, send us an e-mail to privacy@custom-madeboxes.co.uk.

What information we collect

The Custom Made Boxes website allows you to create a “Custom Made Boxes ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile — providing your name, phone number, email address, and in some cases your mailing address or a credit card number — and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal Custom Made Boxes ID — in many cases simply your email address, because it’s unique and easy to remember. The next time you order from the Custom Made Boxes Store or register a new product, all you need to do is enter your Custom Made Boxes ID and password; the system looks up the information it needs to assist you.

When we disclose your information

Custom Made Boxes takes your privacy very seriously. Be assured that we do not sell or rent your contact information to other marketers.

How we protect your personal information

Custom Made Boxes takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Custom Made Boxes Online Store via SagePay credit card processing system has (SSL) encryption on all web pages where personal credit card information is required. To make purchases from the Custom Made Boxes Online, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.

Integrity of your personal information

Custom Made Boxes has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided.

Cookies and other technologies

As is standard practice on many e-commerce sites, Custom Made Boxes’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

For example, knowing your first name lets us welcome you with a greeting the next time you visit the Custom Made Boxes Store.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Custom Made Boxes will not use the information collected to market directly to that person.

© 2005 Custom Made Boxes and Storage Systems